Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the French Civil Code, or legal person, who visits the Site, the subject of these general conditions.
Benefits and Services: camping-azur-rivage.com provides for Clients:
Content: All of the parts constituting the information on the Site, in particular text, images and videos.
Client information: Hereinafter referred to as “Information”, which corresponds to any personal data which may be held by camping-azur-rivage.com for the management of your account, the management of customer relations and for analysis and statistics purposes.
User: Net users connecting using the aforementioned site.
Personal information: “information which enables, in whatever form, directly or otherwise, the identification of natural persons to whom it applies” (article 4 of law n° 78-17 of 6 January 1978).
The terms, “personal data”, “person concerned”, “sub-contractor” and “sensitive data” are defined by the General Regulations on Data Protection (RGPD: n° 2016-679)
- Presentation of the website.
Pursuant to article 6 of law n° 2004-575 of 21 June 2004 with regard to the digital economy, we inform users of the website [COMPANY_URL] of the identity of the various stakeholders as part of its creation and maintenance:
Owner: [COMPANY] Social capital [COMPANY_CAPITAL] € VAT number: [VAT_COMPANY] – [COMPANY_ADDRESS]
Publication manager: [COMPANY_MANAGER_PUBLICATION]
Webmaster: [COMPANY _WEBMASTER]
Web host: ovh – 2 rue Kellermann 59100 Roubaix 1007, France
Data protection officer: [COMPANY_DATA PROTECTION OFFICER]
2. General conditions of use of the site and services offered.
The Site constitutes a work of the mind protected by the provisions of the French Intellectual Property Code and applicable International Regulations. Clients may in no way reuse, transfer or use for their own benefit all or part of the elements or works of the Site.
Use of the site [COMPANY_URL] implies full acceptance of the general conditions of use described hereinafter. The conditions of use may be amended or completed at any time, users of the site [COMPANY_URL] are therefore invited to refer to them regularly.
This website can normally be accessed by users at any time. An interruption for technical maintenance may however be decided upon by [COMPANY_URL], which will then endeavour to notify users ahead of time of the date and time of the maintenance. The website [COMPANY_URL] is updated regularly by [COMPANY_URL] manager. Similarly, the legal notices may be amended at any time: they are nevertheless binding on users who are invited to refer to them as often as possible in order to be aware of their content.
3. Description of services supplied.
The purpose of the website [COMPANY_URL] is to supply information regarding all the activities of the company. [COMPANY_URL] endeavours to ensure it supplies on the site [COMPANY_URL] information which is as accurate as possible. However, it may not be held liable in the case of omissions, inaccuracies and deficiencies in updates, whether these are of its own doing or done by third party partners who supply this information to it.
The information provided on the site [COMPANY_URL] is given for guidance purposes only, and is subject to change. Furthermore, information provided on the site [COMPANY_URL] is not exhaustive. It is subject to any amendments made since it went online.
4. Contractual limitations regarding technical data.
The aim is to offer a service which ensures the best accessibility rate. The web host ensures the continuity of its service 24 hours a day, 365 days a year. It nevertheless reserves the right to interrupt its hosting service for the shortest periods possible in particular in order to carry out maintenance, improve its infrastructure, in the case of failure of its infrastructure or if the Benefits and Services generate traffic considered to be “abnormal”.
[COMPANY_URL] and the web host many not be held liable in the case of disruption to the internet network, telephone lines or IT and telephone hardware linked, in particular, to congestion on the network, preventing access to the server.
5. Intellectual property and infringement.
[COMPANY_URL] owns the intellectual property rights and holds the user rights for all the elements accessible on the website, in particular, text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or of part of the elements on the site, whatever the means of procedure used, is forbidden, unless approved in writing in advance by: [COMPANY_URL].
Any unauthorised use of the site or of any of the elements contained within, shall be considered as an infringement and shall be prosecuted, in compliance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitations of liability.
[COMPANY_URL] is the publisher of the site. [COMPANY_URL] is responsible for the quality and accuracy of the Content it publishes.
[COMPANY_URL] may not be held liable for any direct or indirect damage caused to the user’s equipment when accessing the website [COMPANY_URL], and resulting either from use of equipment which does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
[COMPANY_URL] will also not be held liable for any indirect damage (such as loss of business or loss of an opportunity for example) caused by the use of the site [COMPANY_URL]. Interactive areas (the possibility to ask questions in the contact area) are made available to users. [COMPANY_URL] reserves the right to delete, without prior notification, any content in this area which contravenes the legislation applicable in France, and in particular which contravenes provisions regarding data protection. If necessary, [COMPANY_URL] also reserves the possibility to engage the civil and/or criminal liability of the user, in particular in the case of racist, offensive, defamatory or pornographic messages, whatever the support used (text, photography, etc.).
7. Management of personal data.
Clients are informed of the regulations regarding marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Processing and Freedom law of 6 August 2004 and the General Data Protection Regulation (GDPR: n° 2016-679).
7.1 Collectors of personal data
For Personal Data collected as part of the user’s personal account creation, and their navigation on the Site, the company responsible for processing Personal Data is: [COMPANY_NAME_MANAGER]. [COMPANY_URL] is represented by [COMPANY_NAME_REPRESENTATIVE], its legal representative.
In charge of processing the data it collects, [COMPANY_URL] undertakes to work in accordance with the legal framework in force. The Client must, in particular, establish the purposes of data processing, supply to its prospects and clients, after obtaining their consent, full details regarding the handling of their personal data and keep a register of processing operations, which reflects reality. Each time [COMPANY_URL] processes Personal Data, [COMPANY_URL] shall take all reasonable steps to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which [COMPANY_URL] is processing it.
7.2 Purpose of data collected
[COMPANY_URL] may process some or all of the data:
- To enable navigation on the Site and management and traceability of the benefits and services ordered by the user: data on Site connection and use, billing, order history, etc.
- To prevent and protect against IT fraud (spamming, hacking, etc.): IT equipment used for navigation, IP address, password
- To improve Site navigation: connection and use data
- To carry out optional satisfaction surveys on [COMPANY_URL]: email address
- To carry out communication campaigns (text message, email): telephone number, email address
[COMPANY_URL] does not sell your personal data, which is only used where necessary and for statistical or analytical purposes.
7.3 Right of access, rectification and opposition
In compliance with the European regulations in force, Users of [COMPANY_URL] have the following rights:
- Right to access (article 15 RGPD) and rectify (article 16 GDPR), update and complete the data of Users, right to block or delete Users’ personal data (article 17 of the GDPR), when it is inaccurate, incomplete, ambiguous, obsolete, or when the collection, use, communication or conservation is prohibited
- The right to withdraw consent at any time (article 13-2c GDPR)
- The right to limit the processing of Users’ data (article 18 GDPR)
- The right to oppose the processing of Users’ data (article 21 GDPR)
- The right to the portatility of data that Users have supplied, when said data is the subject of automated processing, based on their consent or a contract (article 20 GDPR)
- The right to define the use of Users’ data after their death and choose to whom [COMPANY_URL] should communicate (or otherwise) their data to a third party who they have previously appointed.
As soon as [COMPANY_URL] becomes aware of a User’s death, and failing instructions from them, [COMPANY_URL] undertakes to destroy their data, unless it is deemed necessary to retain said data for the purposes of proof or to comply with legal obligations.
If Users wish to know how [COMPANY_URL] uses their Personal Data, to request its rectification or oppose its processing, Users may contact [COMPANY_URL] in writing at the following address:
In such a case, Users must specify which Personal Data they would like [COMPANY_URL] to correct, update or delete, by specifically identifying themselves by means of a copy of their ID (ID card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on [COMPANY_URL] by law, in particular in terms of conserving and archiving documents. Finally, Users of [COMPANY_URL] may file a complaint with the supervisory authorities and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Withholding personal data
[COMPANY_URL] will not process, host or transfer the Information collected on its Clients to a country outside the European Union or to one recognised as being “without adequate protection” by the European Commission, without informing the client in advance. [COMPANY_URL] is free to choose its technical and commercial sub-contractors provided that they offer sufficient guarantees in relation to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
[COMPANY_URL] undertakes to take all necessary precautions in order to safeguard the Information and in particular to ensure it is not communicated to unauthorised individuals. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of [COMPANY_URL], the latter must inform the Client as soon as possible and indicate which corrective measures have been taken. Furthermore, [COMPANY_URL] does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of [COMPANY_URL] and sub-contractors (service providers), specifically to accomplish the purposes of this policy.
Within the scope of their respective powers and for the purposes indicated above, the main individuals likely to have access to the data of Users of [COMPANY_URL] will be our customer service agents.
7.5 Types of data collected
Concerning the users of a [COMPANY_URL] Site, we collect the following data which is essential to the proper functioning of the service and which will be kept for a maximum period of 36 months after the contractual relationship has come to an end:
First and last names, postal address, email and telephone number.
[COMPANY_URL] also collects information enabling the user experience to be enhanced and to offer contextualised recommendations:
Navigation data enabling custom services to be proposed and to generate audience statistics. (Google Analytics, Facebook)
This data is kept for a maximum period of 36 months after the contractual relationship has come to an end.
8. Incident notification
No matter how much effort is made, no method of Internet transmission and no method of electronic storage is totally safe. As a result, we are unable to guarantee absolute security. If we were to become aware of a security breach, we would alert the users concerned so that they could take the appropriate steps. Our incident notification procedures take into account our legal obligations, whether on a national or European level. We undertake to provide full information to our clients regarding any issues relating to the security of their account and to supply all information necessary to help them respect their own regulatory requirements in terms of reporting.
None of the user’s personal information on the site [COMPANY_URL] is published, exchanged, transferred, yielded or sold without the user’s knowledge on any support to third parties. Only the hypothesis of a buyout of [COMPANY_URL] and of its rights would enable the transmission of said information to the new owner, who would then be bound by the same obligation to retain and modify data with regards the user of the site [COMPANY_URL].
To ensure the security and confidentiality of the Personal Data and Personal Health Data, [COMPANY_URL] uses networks protected by standard systems such as firewalls, pseudonymisation, encryption and passwords.
When Personal Data is processed, [COMPANY_URL] takes all reasonable measures to protect against any loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Hypertext links, cookies and internet tags
[COMPANY_URL] contains a certain number of hypertext links to other sites, added with the authorisation of [COMPANY_URL]. However, [COMPANY_URL] is not able to verify the content of sites visited, and will therefore not accept liability in this regard.
Unless you decide to deactivate cookies, you accept that the site may use them. You may at any time deactivate the cookies free of charge using the deactivation possibilities offered to you and listed below, considering that this may reduce or prevent accessibility to all or some of the Services proposed by the site.
Cookies are small information files sent to the User’s browser and saved on the User’s device (e.g.: computer or smartphone), (hereinafter referred to as “Cookies”). The file contains information such as the User’s domain name, the User’s internet provider, the User’s operating system and the date and time of access. In no way do Cookies damage the User’s device.
[COMPANY_URL] may process the user’s information concerning their visit to the Site, such as the pages consulted and searches carried out. This information allows [COMPANY_URL] to enhance the content of the Site and the User’s navigation.
As Cookies facilitate navigation and/or supply of services proposed by the Site, Users may configure their browser so that it can enable them to decide whether they wish to accept cookies or otherwise so that Cookies are saved on the device or, on the contrary, rejected, either systematically, or depending on their issuer. Users can also configure their browser software so that acceptance or refusal of Cookies is offered from time to time, before a Cookie is saved on the device. [COMPANY_URL] notifies Users that, in this case, the features of their browser software may not all be available.
If Users refuse for Cookies to be saved on their device or browser, or if Users delete saved cookies, Users are notified that their navigation and experience on the Site may be limited. This could also be the case when [COMPANY_URL] or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser the device is using, the language and display settings, or the country from which the device seems to be connected to the Internet.
Where appropriate, [COMPANY_URL] declines all responsibility for consequences linked to the Site’s reduced operation and services offered by [COMPANY_URL], resulting (i) from the User’s refusal of Cookies (ii) from the impossibility of [COMPANY_URL] to save or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choice, the configuration of each browser is different. This is set out in the browser’s help menu, which will enable the User to know how to modify Cookie preferences.
At any time, the User may choose to express and modify Cookie preferences. [COMPANY_URL] may also call on the services of external service providers to help it to collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks, [COMPANY_ SOCIAL_NETWORKS] featured on the Site of [COMPANY_URL] or in its mobile application, and if the User has accepted cookies by continuing navigating on the website or mobile application of [COMPANY_URL], [COMPANY_ SOCIAL_NETWORKS] may also place cookies on your devices (computer, tablet, mobile phone).
These kinds of cookies are only placed on your device if you accept them by continuing to navigate on the Website or mobile application of [COMPANY_URL]. At any time, Users may nevertheless withdraw their consent to prevent [COMPANY_URL] from placing this type of cookie.
Article 9.2. INTERNET TAGS
[COMPANY_URL] may occasionally use internet tags, (also known as action tags, single pixel GIF images, transparent GIFs, invisible GIFs and one on one GIFs) and deploy them through the intermediary of a partner specialising in Web analysis likely to be found (and therefore to store the corresponding information, including the User’s IP address) in a foreign country.
Tags are placed both in online adverts enabling net users to access the Site and on the Site’s various pages.
This technology enables [COMPANY_URL] to consider visitors’ comments about the Site and the efficacy of its actions (for example the number of times one page is opened and which information is consulted), as well as use of the Site by the User.
External service providers may collect information about the Site’s visitors and other websites using these tags, draw up Site activity reports for [COMPANY_URL], and supply other services regarding use of this and the internet.
10. Applicable law and attribution of jurisdiction.
Any dispute relating to the use of the site [COMPANY_URL] shall be subject to French law. Apart from cases in which the law does not allow it, the competent courts of your preferred choice of town shall have exclusive jurisdiction.